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Privacy Policy

CareSeal respects your privacy. This policy explains how we handle personal information provided through our website, quote enquiries and ordinary business communications.

Information we may collect

When you contact CareSeal or request a quote, we may receive information such as your name, phone number, email address, suburb or service address, details about the work you are enquiring about, and photos or files you choose to provide. Our website may also process ordinary technical information needed for security, spam prevention and website operation.

How we use information

We use information to respond to enquiries, assess requested work, prepare or discuss quotes, arrange services, communicate about jobs, maintain business records, improve our website and protect our forms and systems from misuse.

Photos and uploaded files

Photos or files submitted with an enquiry are used to help us understand the condition or issue being described. A photo-based review is preliminary and may not replace an on-site assessment where one is required.

Sharing and service providers

We may use reputable service providers to operate our website, communications, hosting, form delivery and security. Information may be processed by those providers only as reasonably necessary for those functions. We do not sell personal information.

Storage and security

We take reasonable steps to protect information in our possession. No internet transmission or electronic storage method can be guaranteed to be completely secure.

Access, correction and privacy enquiries

If you want to ask about personal information CareSeal holds about you, request a correction, or raise a privacy concern, contact us at info@careseal.com.au or 0404 151 151.

Updates

We may update this policy when our website, business processes or legal obligations change. The current version will be published on this page.